Wednesday, April 18, 2018

Once again, over reaction

So, we as a society just can't seem to stop over reacting to everything. Yet again, we see another example of this in the news. It seems even corporations aren't exempt.

The 'ultra cool' and 'hip' (do people still use that word?) Starbucks has found themselves in the midst of a PR crisis, and their reaction is one that simply baffles me. Starbucks has decided to close approximately 1000 of their stores for an afternoon in May to give their employees 'anti-bias' training. If you aren't up on the story, one of their highly enlightened managers called the police to have two Black men removed from the store because they were sitting there and hadn't ordered anything. Really? Someone in a coffee shop sitting around and not ordering anything? Who would have ever thought that would be the case?

Well, why is this an over reaction? Actually, if you have to ask that question, you are likely part of the problem. Just because one employee is an idiot, you as a company need to shutter 1000 stores for a few hours? What if at the next store, one of the employees drops their pants in front of a customer? Are you then going to shut the store down for two hours and give everyone training in sexual harassment? I was under the impression that Starbucks' employees were above this kind of behavior; they're the young, cool and confident generation that does nothing but poke fun and complain about the generations that came before them, that becoming a coffee barista was a life goal.

Here's a thought from just some old guy: why not just fire the manager who obviously isn't qualified to do his/her job and move on. Besides, if this was such an egregious act, why is Starbucks waiting nearly six weeks to get this done?

I guess it's just not THAT important after all.

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